Help Center

Use the search bar at the top of any page to type a product name or brand. Results show matching products with prices from retailers like Amazon, Noon, and Carrefour. You can also browse deals and trending items on the Explore page.

peppy compares the same product across multiple retailers so you can see who offers the best price. Open a product to view retailer options side by side, then pick the deal that works for you. peppy does not sell products — we help you find the best offer and redirect you to the retailer.

Tap Profile or Sign in, then choose to register with your email (or another available sign-in method). Creating an account lets you sync your cart and preferences across devices. You can still browse and compare prices without signing in.

On a product page, choose a retailer offer and add it to your cart. You can mix items from different retailers in one cart. Open Cart anytime to change quantities or remove items. Guests keep a local cart; signed-in users sync across devices.

Review your cart, then continue to the retailer you chose. Checkout and payment happen on that retailer’s website — peppy never charges your card. Complete each retailer’s checkout separately if your cart has items from more than one store.

Orders are fulfilled by the retailer you bought from, not peppy. Use the confirmation email or order page on Amazon, Noon, Carrefour, or whichever store you checked out with for tracking and delivery updates. For shipping issues, contact that retailer’s support.

On the sign-in page, choose Forgot password and enter the email linked to your account. Follow the reset link we send to set a new password. If you don’t receive the email, check spam or contact help@peppy.ae.

Sign in and open Profile to update your name, contact details, and account preferences. Changes save to your peppy account so they stay in sync when you use peppy on another device.

Notification preferences live in your Profile settings. Turn deal alerts and account messages on or off to match what you want to hear about. You can change these anytime.

peppy never processes payments. When you checkout, you pay the retailer using whatever methods they accept (cards, wallets, cash on delivery where available). peppy does not store your card details.

Prices shown on peppy come from retailer listings and can change. Always confirm the final price on the retailer’s site at checkout. If a price looks wrong on peppy, email help@peppy.ae so we can investigate.

peppy focuses on shopping in the UAE, and prices are typically shown in AED. Exact currency and any conversion depend on the retailer you buy from — check their checkout page for the amount you will pay.