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Frequently Asked Questions
Find answers to common questions about peppy
How does peppy help me save money?+
peppy compares prices across multiple retailers to find the best deals for you. We show you price comparisons so you can make informed decisions and save money on every purchase.
Is it free to use peppy?+
Yes! peppy is completely free for users. We may earn a small commission from retailers when you make a purchase through our links, but this doesn't affect the price you pay.
How do I track my orders?+
When you checkout through a retailer, you'll receive tracking information directly from them. peppy doesn't handle order fulfillment - we help you find the best prices.
Can I return items purchased through peppy?+
Return policies vary by retailer. Please check the specific retailer's return policy before making a purchase. peppy connects you to retailers but doesn't handle returns.
How do I contact customer support?+
You can reach our support team at support@peppy.ae or use the live chat feature on our Help Center page.
Is my personal information secure?+
Yes, we take your privacy seriously. We don't store payment information and all data is encrypted. For more details, please read our Privacy Policy.
Do you ship internationally?+
peppy is focused on the UAE market. The retailers we partner with may offer international shipping - please check with the specific retailer.
How can I list my products on peppy?+
peppy works with authorized retailers to list products. If you're a retailer interested in partnering with us, please contact our business team.